Our return policy is effective for 30 days since receiving your product.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
We are responsible for return shipping fees only if the problem is from us, or the package is damaged during the shipping, in this case, we refund the full amount and the return fees.
Start your return request:
To start your return request please contact us: Hi@skinmoz.com
Our Refund Policy provides detailed information.