Return & Refund Policy

At Skinmoz, we want you to shop with confidence. If you are not fully satisfied with your purchase, we are here to help.

Contact Email: contact@skinmoz.com

Returns

We accept returns for both defective and non-defective products.

Products must be in new, unused condition and returned within 30 days of delivery.

Exchanges

Exchanges are accepted under the same conditions as returns.

Products must be new and unused, and returned within 30 days.

Return Method & Fees

Method: By mail.

Return Label: Customers are responsible for providing and covering the cost of the return shipping label.

Restocking Fees: No cost.

Refunds

Once we receive and inspect your return, your refund will be processed within 10 business days.

Refunds will be issued to the original payment method used at checkout.

Required Information for Returns

When contacting us to request a return, please include the following details:

Order number

Order confirmation email

Phone number

Proof of purchase

Please ensure your email address is correct. If you are eligible for a return, you will receive detailed return instructions from our Returns Department via your confirmation email.

Contact Us

If you have any questions regarding this policy, please reach out to us at:
Email: contact@skinmoz.com