Frequently Asked Questions (FAQ)

Q: What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, PayPal, and Google Pay.

Q: How long does shipping take?

USA: 3–5 business days (USPS, Mon–Fri)

Canada, Europe, UK: 5–7 business days (Standard) / 3–5 business days (Priority)

Q: How long does order processing take?
Orders are processed within 1–3 business days (Monday to Friday).

Q: Do you ship internationally?
Yes, we ship to Canada, Europe, and the UK. Rates are shown at checkout.

Q: What is your return policy?
Returns and exchanges are accepted within 30 days for new, unused items.

Q: Who pays for return shipping?
Customers cover the return shipping cost.

Q: How long do refunds take?
Refunds are processed within 10 business days after we receive your return.

Q: How can I contact you?
Email us at contact@skinmoz.com.